Benefits
- £27,300 per annum
- Extra Mile Performance award
- Free DBS check
- Ongoing training, on-site support to gain expected competency levels and quality learning and development opportunities
- Excellent rate of pay
- 28 days holiday (pro rata)
- Values lead culture
- Ambitious plans for personal growth
- Pension
- Overtime
- Funded Blue Light card for the first 2 years
Supporting people living with dementia, mental health issues and behaviours that may challenge
About The Role
To manage and be responsible for the smooth running of the administrative procedures within the home as directed by the Registered Manager and Matron / Deputy Manager.
To provide reception cover in the absence of the receptionist.
Promoting the Home and Towerview Care Group.
What we are looking for someone to:
- Maintain accurate and complete financial records of Towerview Care in line with Company policies and procedures, using computer and manual systems.
- Ensure Coldharbour is maintained at all times.Ensuring rosters are kept up to date and 12 weeks of rolling rosters are on at all times.Daily exceptions are undertaken, weekly checks and weeks are committed.Ensure weekly payroll checks are checked against Coldharbour rosters, staff log in, sickness and annual leave recorded and hours transferred onto payroll submission forms.
- Allocating staff to face to face training on Care Tutor as signing them off as attended once the course is completed.
- Maintain accurate and complete financial records for petty cash and ladies and gentlemen monies.
- Process receipts of monies against individual accounts. Maintain records.
- Prepare and submit relevant individual financial information to the Sales Ledger department to ensure that invoices to Clients, Local authorities, or persons so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.
- Ensure continuity of the Payroll and maintenance of the time and attendance system.
- Provide administrative / secretarial support to the Home Manager e.g. typing, filing, and dealing with correspondence etc. within given timescales.
- Operate office equipment such as fax, photocopier and computer as required.
- Answer The telephone, respond to enquiries from visitors at reception, and re-direct enquiries in a friendly and efficient manner.
- Maintain stationery supplies.
- Order and maintain records of staff members’ uniforms.
- Arrange and calculate monthly stock takes and costs.
- Line management of receptionist/junior admin assistants undertaking supervisions and appraisals
- Maintain training records for both mandatory and regulatory requirements.
- Undertake checks on PIN numbers, Visa expiry dates and CRB checks on the required renewal dates. Order uniforms and badges where they are in use.
- Advise employees on HR policy or where to find information.
- Understand the benefits associated with working with TVC be able to explain them to new members of the team.
- Ensure that all new members of the team complete their induction.
- Ensure that all end of probation interviews are carried out, paperwork is completed and records update.
- To accurately record and up-date information on personnel record files
- To ensure Coldharbour global employee data base is updated and maintained at all times., ensuring up to date staff data, adding new starters to the system on the day of first induction and removing leavers within a timely manner.
- To ensure Coldharbour E-roster system is up to date at all times, ensuring exceptions are completed daily and weekly commitment of week take place each Monday.
- To attend disciplinary meetings, in capacity of note taking, ensuring accurate notes are taken.
- To support the manager and matron in respect of CQC inspections, inspections from local authorities.
- To assist the Home Manager with the recruitment of staff, setting up interviews, confirming with applicant.
- Ensuring that the process is followed accurately and takes into account relevant legislative requirements with regard to discrimination.
- Ensure that all pre-employment paperwork is completed, checked and sent to the recruitment team